Clarity Home Loans is a Canberra brokerage with 1,350+ five-star Google reviews — the most-reviewed mortgage broker in the ACT by a wide margin. Their office is at 33 Allara Street in Civic, central to the CBD.
They run a sizeable team across multiple specialisations, with brokers each carrying loyal client bases. The service style is high-touch: brokers travelling to homes for ID checks, proactive updates through settlement, and the same broker handling multiple transactions for one family over years. Trading hours are weekday 8:30 AM – 5:00 PM.
Clarity is a multi-broker Canberra firm with around a dozen named brokers. The most-mentioned in recent reviews are Cesar Martinez, Arman Yazarloo and Jared Parsons. Each broker works alongside a dedicated documentation coordinator — Jared with Jorja, Arman with Michele — so as a client you're typically working with two named people, not one.
Visible specialisations: Shannon O'Neill for bridging finance, Arman for refinancing and unconventional situations, Cesar and Jared for first-home buyers. "Honest and transparent" is a recurring phrase across reviews. Strong fit for ACT-based borrowers, refinancers, and anyone wanting a long-term relationship with the same broker. Less of a fit for weekend appointments or national multi-state firms.
Recent verbatim reviews. See the firm's Google profile for the full set.
Arman supported me through what can be a very overwhelming process and was always available to answer any questions I might have. Michele was very prompt in organising documentation and was also wonderful to work with.
I can't speak more highly of my experience with Shannon O'Neill at Clarity Home Loans when I needed expert advice on short-term bridging finance. Shannon went above and beyond throughout the loan process — from initial meeting through to settlement of both my purchase and my sale.
Very satisfied and highly recommended. This was our third transaction with Clarity (Jared) and undoubtedly Jared and Jorja made our whole process amazingly smooth as always.
Specific questions worth raising on your first call. Most apply to any mortgage broker; the firm-specific ones are tailored from this profile.
This profile was assembled from public Google data and your website. Verify with an email at your business domain and you can update details, add team members, and more — free.
Compare nearby
Mortgage knowledge base
Plain-English answers to the most common Australian mortgage questions.
