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Joyce Cheng is a Senior Mortgage Broker at AXTON Finance who develops tailored strategies for clients across both existing and potential lending options. She features prominently in AXTON's longest-tenure client reviews — most notably a recent reviewer who described working with Martin Ryan and "in particular Joyce" for the past 10 years across multiple refinances, refusing to look anywhere else for their lending.
Reviewers describe Joyce as personable, bubbly, fast on communication, and willing to pick up the phone, email or text at any time — "happy to pick up the phone/email/txt/carrier pigeon" is one client's wording. She's also frequently named for stress-free first-mortgage and refinance processes for thorough, methodical clients.
Recent verbatim Google reviews of AXTON Finance that mention Joyce by name. Author attribution per Google Maps Platform Terms.
We've been working with Martin and in particular Joyce for the past 10 years and wouldn't look anywhere else. We've refinanced twice and Joyce has been amazing through both applications. Joyce is happy to pick up the phone/email/txt/carrier pigeon at any time and provides clear and fast communication throughout. I feel like Joyce is part of the family! She is personable, bubbly and just a joy to chat with. If I had any question I could pick up the…
Joyce was super helpful, thorough and patient. She is extremely knowledgeable and made the process of obtaining a mortgage as stress free as possible. Thanks Joyce :)
Joyce Cheng works at AXTON Finance, a mortgage brokerage based in Melbourne.
Mortgage knowledge base
Plain-English answers to the most common Australian mortgage questions.
