Eden Emerald Mortgages is a Sydney CBD brokerage that's been broking home loans for Australian borrowers since 2004 — uncommon longevity in this industry. They're MFAA-accredited and were a finalist in the 2026 LMG Awards for Top Residential Broker.
The lender panel covers 50+ Australian lenders, including the four major banks plus non-bank specialists for non-standard situations. Service costs nothing directly (lenders pay on settlement). They take clients anywhere in Australia by phone, email or video, with in-person meetings at the Bond Street office for Sydney clients.
Eden Emerald is run by its founder, Shaun Bettman, who has been broking home loans since 2004. He's MFAA-accredited and a 2026 LMG Awards finalist for Top Residential Broker. His commentary has appeared in Domain, realestate.com.au, The Adviser and Channel 9's Today Show, and he's the author of How Mortgage Brokers Save You Money And Why It Pays to Look Beyond Your Bank. He works with a small support team — John and Anuja appear in recent reviews — but most clients deal with Shaun directly.
What clients say: clear, fast, and unflappable on tricky files. First-home buyers describe being walked through step by step. Refinancers credit him with competitive rates and smooth timing. On harder applications — non-standard income, complex structures, deals declined elsewhere — the recurring theme is that Shaun finds the right lender. Strong fit for senior-broker-led service across the loan lifecycle. Less of a fit for those wanting a multi-broker firm or weekend office hours.
The team
Click through for a fuller bio, specialties, and direct contact for each team member.
Recent verbatim reviews. See the firm's Google profile for the full set.
I can't recommend Shaun and his team highly enough. As a first home buyer with a particular set of needs, the whole process felt overwhelming before I got in touch with him. From day one he made everything clear, straightforward, and stress-free.
Our introduction to Shaun came by way of an internet search and several forums where he was consistently mentioned as "the best." From the very beginning, we could see why. We had a tricky situation with challenging timing.
Shaun and Anuja shared their expertise and insights and were able to get a very competitive mortgage rate indeed. Their customer service was responsive and friendly. Highly recommended!
Specific questions worth raising on your first call. Most apply to any mortgage broker; the firm-specific ones are tailored from this profile.
This profile was assembled from public Google data and your website. Verify with an email at your business domain and you can update details, add team members, and more — free.
Compare nearby
Mortgage knowledge base
Plain-English answers to the most common Australian mortgage questions.