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MortgageWorks

A premium Sydney broking firm for borrowers with complex requirements.

★★★★★ 5.0 based on 502 Google reviews

📍 Suite 702/418A Elizabeth St, Surry Hills NSW 2010, Australia

About MortgageWorks

MortgageWorks is a Sydney brokerage in Surry Hills, founded in 2021 by directors Anthony Roddy, George Fennel and Nick Jacobs — backgrounds in chartered taxation (Deloitte, Vistra), property investment, and economics/financial markets respectively. 502 Google reviews at a clean 5.0 stars, and the directors collectively carry MPA Top 100 listings across 2015-2025, MPA Top 40 Under 40, and a Connective NSW Broker of the Year finalist nod (2024).

The lender panel sits at 40+ lenders. Trading is 7 AM – 9 PM seven days a week, which is unusual — both Saturday and Sunday operating hours. Service spans residential, investment, commercial, SMSF, construction, development finance and bridging. The firm is a Corporate Credit Representative of Connective Credit Services (ACL 389328), MFAA member, and CIO member. Service costs nothing directly — brokers are paid by the lender on settlement.

Who are they?

MortgageWorks is run by three directors — Anthony Roddy (former chartered accountant, MPA Top 100 multiple years), George Fennel (UTS Bachelor of Business, AMA Young Gun nomination) and Nick Jacobs (Sydney University Agricultural Economics, MFAA Top 30 Under 30). Each director leads a credit-adviser team. The most-named brokers in recent reviews are Tom Schofield (Senior Credit Adviser, Sydney Uni Economics graduate, commercial and development finance focus), Jack Greentree (ex-Richardson & Wrench real estate agent, six years in broking, executive and time-sensitive professional clients), Lionel Bustamante (ex-luxury automotive General Sales Manager, residential and investor focus), Sage Shahi (Credit Adviser in George's team, Women in Finance Awards finalist 2020/2021/2023), Jolene O'Donnell, Sohel Tamrakar, Lewis Wigington, Mehdy Chioub, Max Meagher and Meagan Morris. Operations are led by Odessa Tuico (Head of Operations) and Rachelle Ann Alfonso (Back Office Team Manager).

What clients say: extended-hours responsiveness — "late at night and on weekends," "out of work hours" — comes up across multiple recent reviews. Complex files are a recurring theme; clients explicitly mention being declined or struggling elsewhere before placement here. Strong fit for first-home buyers, investment-portfolio borrowers, complex refinances, commercial and SMSF lending, and busy professionals needing weekend availability. Less of a fit for borrowers wanting a single-broker firm — MortgageWorks is a sizeable team with director-led pods.

The team

Brokers and key staff

Click through for a fuller bio, specialties, and direct contact for each team member.

Their website

mworks.com.au

How their site presents to visitors today. Click through to view the live site.

MortgageWorks website Visit live site ↗

What clients say

Recent verbatim reviews. See the firm's Google profile for the full set.

Common themes from recent reviews

Who they're best for

Best suited for

  • Sydney first-home buyers who want pre-approval at multiple banks before making offers
  • Property investors building or refinancing a portfolio
  • Borrowers with complex situations declined or struggling elsewhere
  • Commercial, SMSF, construction or development-finance applicants
  • Busy professionals needing late-evening or weekend conversations
  • Repeat-property borrowers wanting an annual rate-review relationship

Less suited for

  • Borrowers who want a small single-broker firm — MortgageWorks runs a sizeable team across three director-led pods
  • Clients outside metro Sydney who want a same-suburb in-person broker
  • Anyone wanting fully formal documented advice up-front rather than relationship-led conversations first

Questions to ask MortgageWorks

Specific questions worth raising on your first call. Most apply to any mortgage broker; the firm-specific ones are tailored from this profile.

  1. Which director's team will my file sit with, and who's my credit adviser plus client manager?
  2. Of your 40+ lender panel, which 3-5 are the strongest fit for my situation, and why?
  3. What's your commission structure? Will you provide written disclosure of what each lender pays for a loan of my size?
  4. You operate as a Corporate Credit Rep of Connective (ACL 389328) — can you confirm the dispute-resolution path if something goes wrong?
  5. Can you give a recent example of a complex or previously-declined file you placed, and what was the outcome?

Are you MortgageWorks?

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Contact & hours

Address

Suite 702/418A Elizabeth St, Surry Hills NSW 2010, Australia

Open in Google Maps ↗

Phone

1300 112 448

Website

mworks.com.au

Hours

  • Monday: 7:00 AM – 9:00 PM
  • Tuesday: 7:00 AM – 9:00 PM
  • Wednesday: 7:00 AM – 9:00 PM
  • Thursday: 7:00 AM – 9:00 PM
  • Friday: 7:00 AM – 9:00 PM
  • Saturday: 7:00 AM – 9:00 PM
  • Sunday: 7:00 AM – 9:00 PM

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Mortgage knowledge base

Guides for first-home buyers, refinancers & more

Plain-English answers to the most common Australian mortgage questions.