My Mortgage Freedom (MMF) is a South Melbourne brokerage at 2 Albert Place, operating since 2011 and led by Anthony. The firm sits at 5.0 stars across 357+ Google reviews and runs a structured five-stage process — book, chat, proposal, application, settlement — with a dedicated Loan Processing Manager assigned to each file alongside the named broker.
Their pitch is that the loan doesn't end at settlement: they market a "Freedom Intelligence" rate-monitoring service that automatically tracks each client's rate against the market and flags it when it drifts uncompetitive. Trading hours are weekdays 8:00 AM – 5:00 PM. The lender panel covers 42+ Australian lenders. Service is usually free — lenders pay the broker on settlement — though the firm notes some scenarios may carry a clear up-front fee.
Anthony leads the brokerage and is named on a meaningful share of recent reviews. Mark, Gabriel, Aaron, Connor and Sean all appear as named brokers across recent files — Mark and Gabriel feature heavily on first-home-buyer reviews, Sean on refinance consultations. Behind each broker, a Loan Processing Manager runs the file through to formal approval — Patrick, Ezra and Cameron are repeatedly named as the processing-side counterpart, and Adrian, Shelby and Kate handle final settlement coordination and post-settlement support.
What clients say: structured pairing is the most consistent theme — almost every detailed review names two or three MMF staff (broker + processor + settlement) rather than a single individual. Repeat customers, financial advisers re-engaging personally, and interstate buyers all feature. Strong fit for first-home buyers wanting a guided multi-stage process, complex applications involving businesses and trusts, and clients who specifically want post-settlement rate monitoring. Less of a fit for borrowers who want a single-broker boutique with one point of contact end-to-end, or weekend office hours.
Recent verbatim reviews. See the firm's Google profile for the full set.
Let me tell you about my MMF dream team: Mark the broker of your dreams and Patrick the processing machine. For 12 whole months they were email-chaining us, no question too small, never made a fuss. Late-night property reports? Sent. After-hours calls? Time well spent.
I was incredibly impressed with the team at My Mortgage Freedom. We required a quick turn around time and had more complicated circumstances such as businesses and trusts, and the team handled it incredibly efficiently. They worked well with our accountants as well which made the process very smooth.
As a financial adviser, I've referred many clients to MMF over the years and have always trusted the quality of their work. Recently, I went through my own refinance with them, and I can say firsthand that the service was exceptional. There was a lender curveball along the way, but the team handled it seamlessly.
Specific questions worth raising on your first call. Most apply to any mortgage broker; the firm-specific ones are tailored from this profile.
This profile was assembled from public Google data and your website. Verify with an email at your business domain and you can update details, add team members, and more — free.
Mortgage knowledge base
Plain-English answers to the most common Australian mortgage questions.
