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Resolve Finance - Domain Square

Top-performing Resolve Finance team nationally — $980m+ settled, 78% of new clients via referrals.

★★★★★ 5.0 based on 564 Google reviews

📍 Level 9/22 Albert Rd, South Melbourne VIC 3205, Australia

About Resolve Finance

Resolve Finance - Domain Square is a South Melbourne mortgage brokerage operating from Level 9, 22 Albert Road. The team is led by Taylar Stephens, who has built it into the top-performing team nationally within the Resolve Finance network since 2020 — settling $980m+ in lending, with 564 Google reviews at 5.0 stars and 78% of new clients arriving by referral or repeat engagement.

Resolve Finance is a top-25 brokerage in Australia. The Domain Square team accesses 40+ lenders and operates a fee-free service for most borrowers (the lender pays on settlement). Their published approval rate is 98.45% across 779 applications between 1 July 2022 and 30 June 2025 — and where a deal is initially declined, 11 of the 12 decline cases in that period were later approved with a second lender, taking the eventual placement rate to 99.87%. Resolve operates under Australian Credit Licence 385487.

Who are they?

Taylar Stephens leads the Domain Square team, having started his mortgage broking career at 21 and now bringing more than a decade of broking experience. He is the named broker for many of the team's longer-running and more complex client relationships. Eddie Tieu, Jack Nuzzo and Eden Lagyop are the most-mentioned brokers in recent reviews — Eddie strongly represented in first-home-buyer files, Jack in refinances and clients with stalled or declined applications elsewhere, Eden often paired in as loan coordinator alongside Eddie.

Behind the brokers, Apple Sevilla, Jilyn Mananquil and Hazel Madlambayan run loan processing — every recent review names a broker plus a coordinator on file (e.g. Eddie + Hazel, Jack + Hazel, Eddie + Jilyn, Jack + Eden). Strong fit for first-home buyers in Melbourne, refinancers, clients re-engaging after a stalled application elsewhere, and borrowers who want a long-term broker relationship across multiple property transactions. Less of a fit for clients wanting a national multi-state firm or weekend office availability.

The team

Brokers and key staff

Click through for a fuller bio, specialties, and direct contact for each team member.

T

Taylar Stephens

Leader of Domain Square team

Taylar Stephens leads the Domain Square team, bringing over a decade of experience, attention to detail, and a client first approach since starting his mortgage broking career at 21.

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E

Eddie Tieu

Mortgage Broker

Eddie Tieu is a mortgage broker at Resolve Finance Domain Square, frequently named in recent reviews for first-home-buyer and refinance files alongside loan coordinators Hazel Madlambayan, Jilyn Mananquil and Eden Lagyop.

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J

Jack Nuzzo

Mortgage Broker

Jack Nuzzo is a mortgage broker at Resolve Finance Domain Square, frequently named in recent reviews for refinance, first-home-buyer and stalled-application rescue work — typically paired with coordinators Hazel, Jilyn or Eden on file.

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E

Eden Lagyop

Loan Coordinator / Broker

Eden Lagyop works at Resolve Finance Domain Square, frequently named in recent reviews as the loan coordinator paired with brokers Eddie Tieu and Jack Nuzzo, and increasingly named directly on files.

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A

Apple Sevilla

Loan Processing

Apple Sevilla works on the loan-processing side of the Domain Square team, helping move applications through assessment to settlement.

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J

Jilyn Mananquil

Loan Coordinator

Jilyn Mananquil is a loan coordinator at Resolve Finance Domain Square, frequently named in recent reviews alongside brokers Eddie Tieu and Jack Nuzzo as the dedicated coordinator on file.

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H

Hazel Madlambayan

Loan Coordinator

Hazel Madlambayan is a loan coordinator at Resolve Finance Domain Square, frequently named in recent reviews alongside brokers Eddie Tieu and Jack Nuzzo as the dedicated coordinator on file.

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Their website

resolvefinancesm.com.au

How their site presents to visitors today. Click through to view the live site.

Resolve Finance - Domain Square website Visit live site ↗

What clients say

Recent verbatim reviews. See the firm's Google profile for the full set.

Common themes from recent reviews

Who they're best for

Best suited for

  • First-home buyers in Melbourne wanting careful, patient guidance from start to settlement
  • Refinancers — heavily represented in recent reviews, often consolidating multiple loans for a better rate
  • Borrowers re-engaging after a stalled or unsuccessful application with another broker
  • Repeat customers planning multiple property transactions over the years
  • Clients comfortable with a South Melbourne base and remote/video appointments where needed
  • Borrowers who want both a primary broker and a named coordinator on their file

Less suited for

  • Borrowers wanting a single small specialist boutique — Domain Square is a multi-broker team
  • Clients seeking weekend or evening office hours as a marketed standard
  • Borrowers wanting a national multi-state brokerage with offices in their state

Questions to ask Resolve Finance

Specific questions worth raising on your first call. Most apply to any mortgage broker; the firm-specific ones are tailored from this profile.

  1. Which broker (Taylar / Eddie / Jack / others) will be my primary point of contact, and who is my loan coordinator on file?
  2. Of your 40+ lender panel, which lenders are best matched to my situation, and why?
  3. Resolve operates under Australian Credit Licence 385487 — can you walk me through how that licence and the Resolve network affect the products available to me?
  4. Can you provide written disclosure of the commission paid by each lender on your panel for a loan of my size?
  5. Your published 98.45% approval rate is over 779 applications between 1 July 2022 and 30 June 2025 — for a client like me, what does a typical pre-approval to settlement timeline look like right now?

Are you Resolve Finance?

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Contact & hours

Address

Level 9/22 Albert Rd, South Melbourne VIC 3205, Australia

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Phone

(03) 9967 8896

Website

www.resolvefinancesm.com.au

Hours

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

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Mortgage knowledge base

Guides for first-home buyers, refinancers & more

Plain-English answers to the most common Australian mortgage questions.